ISO 9001 is an International Quality Management System that is very useful to companies. The introduction of an ISO 9001 typically gives your company more order and structure, which is usually to the benefit of the quality of its products and services.
Becoming certified to ISO 9001:2015 can provide many benefits, both for your company and your customers.
Benefits of ISO 9001 for you company
Some of its main benefits include:
- Providing a systematic process approach to work and consistent ways of measuring and analyzing performance
- Enforcing and enhances continues improvement
- Enforcing policies implementation
- Increasing customer confidence and in turn customer retention
- Enhancing employee satisfaction
- Strengthening relations and places them within the right framework
Implementing ISO 9001 Quality Management System (QMS) helps us to focus on the important areas of our business and improves the company’s efficiency. The management processes that are established throughout our business provide a sound foundation, leading to increased productivity and profit. This in turn improves our customer acquisition and retention.
A valid ISO 9001 certificate will be a prerequisite for some of your customers and a “nice to have” for others, when they are considering suppliers. It gives your customers confidence that you are working to standards and procedures that will provide them with a high standard of customer service.
Benefits of ISO 9001 for your customers
The ISO 9001:2015 standard is recognized worldwide. In fact, some of the customers only do business with certified companies because it gives them assurance that your management systems are constantly assessed and approved.
With experience, customers will sense that working with ISO 9001:2015 certified companies provide many advantages, such as:
- Improved quality of products and service
- Reduced need for returns and minimized mistakes
- More reliable production scheduling and delivery
- Improved experience, reporting, and communications
- Standards maintained by annual assessments
IDS is proud to be ISO 9001 certified in the scope of Quality Management System for Turnkey Solutions in Information Technology. The scope of the certification covers Design and Development, Customer Support, Information Security, Sales, Purchasing, Human Resources, and Quality Management process. The certification assures that processes are accurately defined and interrelated to achieve high quality of software production and post-delivery services.
It also ensures our customers that the company is committed to the highest level of quality to meet their needs and help them efficiently reach their objectives.